First time user yesterday....first thing, good to find a repair shop / oil change shop that's open on Saturdays in Lake Geneva!! Good for them. Had a pleasant service experience...no pressure or upselling. Feel my oil change / associated services were a value; even checked some things and concurred in my assessment that replacing a tire pressure sensor in a car with 130k miles wasn't necessary, Will be back.
Am so satisfied with the genuine, fun and no pressure service besides the fabulous deal of a new car. This was the first time in my life (woman over 55) negotiated a car purchase myself and did not feel taken advantage of in any way. Matt was the laid back, generous, and humorous salesperson who if I annoyed him in any way did not flinch. "everything for the customer." All of the team was friendly, genuine and fabulous. Fridays they all wear football jerseys and play 70's music in this small, but vast dealership. Had been to other car "schmealers" during the week prior and this is tops. And did I mention funnnnn? Recommend to everyone. Prayers answered. Amen.
Sales process was extremely easy! Negotiations were very fair. The sale was easy, buying this vehicle was the easiest I've ever experienced!
I'm enjoying my new truck as much as I enjoy the experience of dealing with Lake Geneva GM I recommend that anybody looking for a new vehicle should shop there
The moment I pulled up the employees greeted me with a smile, which I feel is rare in the auto industry. I was coming to get an oil change and they mentioned their special on tire rotation. I wasn't sure if I needed it so the employee quickly checked my tires and told me I just needed an oil change, saving me some money. Not only is the service great but their lounge is awesome! They have free coffee, bottled water, and juice boxes! Also they have comfy leather chairs that I didn't mind waiting on. In all, this place is five stars hands down. I wish all auto places were like this!